SPECIALTY RELOCATION & Industrial Assembly
Packaging & Logistic Services
field service SOLUTIONS & Maintenance
Remote field team
industrial
Service
For new or used machinery: Specially trained experts who understands our customer’s machinery.
KLOSE Industrial Service supports productions and especially machines throughout their life-cycle. Regardless of whether it is the disassembly, packaging, transportation, move-in, hook-up, reassembly and commissioning of an entire factory or individual production components.
We have what it takes for your project to be a full success: skilled and experienced manpower, unique and specialized equipment as well as a strong engineering background.
Logistic
Service
With a high degree of individual adaptation to the respective customer requirements, the entire range of logistic services is covered by KLOSE Logistic Service. Import / Export, Sea- or Airfreight, Warehousing, Distribution, Reverse Logistics, Industrial Packaging and many more services, not only for machines and spare parts.
We offer integrated and complete logistics concepts. Whether global transport solutions or general cargo solutions and logistics network in Southeast Asia. This means for you, a single point of contact, flexibility in supply chain logistics and uniform standards.
Field Service
& Maintenance
From assistance with the import of your machinery, to storage and distribution, the assembly and installation we can handle any field service tasks. From 24/7 breakdown assistance, to preventive maintenance, repairs and retrofits, we can even handle a call center hotline for you and deliver detailed reporting and insights in your field service business. Our own Field Service Management Software ensures transparency and process security.
We at KLOSE Industrial Service can handle a full size Field Service Outsourcing in Southeast Asia or offer only partial services to complement your existing field service team.
REMOTE FIELD TEAM
Do you still send your specialist around the globe to do installations breakdown assistance of your customer's machines? Not only are the travel expenses a major contributor to high charges towards your end customer, but they also hurtful for your profit margins. Furthermore, due to recent developments in regards to COVID-19, travel restrictions and non-existing travel options, require for a new and innovative solution to continue interrupted projects.
We are able to support machine manufacturers with installation projects, maintenance and breakdown assistance without the need for your specialist to travel on-site. Your specialist can be on-site virtually and supervise, guide and monitor our Remote Field Worker, who transmits his Field-of-View using our customized Mixed-Realty Solution.
Factory Relocation - Industrial Assembly - Field Services
Redefining quality -
REDEFINING INDUSTRIAL SERVICES
INQUIRY
GLOBAL Machine
life-cycle solutions
We are prepared to assist in any life-stage of your machinery
LIFE-CYCLE SUPPORT
From assisting the manufacturing process for machinery and machine parts, either by supplying additional labor during peak demand or with special equipment to support the heavy machinery industry, arranging international transport through our strong partner network, move-in, precision positioning, hook-up, field service activities including technical upgrades and preventive maintenance, all the way to end-of-life decommissioning and parts harvesting: We follow the entire life cycle of your machine to ensure full support during all life stages.
Founded 1935
Globally Connected
Certified Quality
By Ernst Kurzenberger. The first Step of the later KL Group of Companies.
Located on 3 Continents with subsidies in Europe, Southeast Asia and the US.
Certified by TUV Nord and our Customers with Supplier Awards alike.
OUR PHILOSOPHY
Each of our customer relationships are entered into as a partnership. Our number one priority is to offer you the best quality available at a fair price. We will never dissuade you from what you desire simply because it is more work for us, and we are always happy to do the research needed to create something new and innovative.
“Customer satisfaction is our highest goal!”
- Hans-Martin Klose, Partner
Our quality promise
The KLOSE Quality.
"Customer satisfaction is our highest goal"
- Hans-Martin Klose,
Partner
Listening to
Feedback
Continuous Improvement
Integrity &
Ethics
Proactive and
Innovative
Providing
Great Service
We carefully listen to and value Feedback given by our Customers.
Any chance to improve ourselves or our services is utilized and our teams strive for continuous improvement.
We uphold highest work ethics, are 100% complaint with the law and showcase integrity on a daily basis.
Providing creative & innovative solutions is our element. Resolving issues pro-actively, before they occur.
To put it simple: we just provide the absolute best service possible!
ABOUT US
Our beginnings date back as much as 85 years. We began as a regional transport company and developed ourselves over the past decades to a globally active group of companies with a focus on the following sectors: Industrial assembly and maintenance of machinery and other production equipment, logistic solutions including warehousing, as well as field service outsourcing and industry 4.0 solutions with our unique Remote Field Team.
Our Guiding principals
What drives us everyday and is most important to us.
QUALITY
Because quality is measurable: Perfection in the processes of KLOSE Group. Whether you attach it to a accident statistics or the perceived quality of our customers. Nevertheless, the consistent increase in all quality aspects and in all processes is our daily goal.
SAFETY
Environmental and Occupational safety are organized systematically at KLOSE Group. With regular training and process compliance checks, we not only ensure our outstanding quality, but also the safety of all processes. Hazard analysis and safety concepts are standard procedures for us.
SUSTAINABILITY
At KLOSE Group we think forward: A sustainable & environmentally conscious investment policy is the cornerstone of our actions. Thus we do everything to meet the most developed eco-standards. We are committed to use a significant share of our turnover for Environmental Protection Projects.
EFFICIENCY
As our Customers have learned to expect from us, we are committed to staying within defined budgets. Our Lump Sum Prices are to be understood as such, and there are no hidden fees or costs like with some our competitors.
CONTACT
Characterized by flexibility, we look forward to every request. Whether big or small, heavy or light, we are happy to help!
SERVICES
Industrial Services, Field Service Solutions, Logistics, Remote Field Team. We are here to help. We understand our customers.
ABOUT US
The quality and safety is our top priority. We see ourselves as your partner and give our best for you every day!
WE ARE OPERATIONAL DURING COVID-19!